FAQs
What types of products can we offer?
We supply a complete range of waterproof materials for construction projects worldwide, split into two core product lines:
Waterproof Membranes
Self-adhesive, torch-applied, conventional bituminous, root-resistant and pre-applied bitumen rolls, as well as special PVC and TPO polymer sheets for tunnel engineering.
Liquid Waterproof Coatings
Polyurethane, polyurea, acrylic, bituminous, polymer-modified cement and capillary crystalline waterproof coatings.
Our materials are applicable to underground basements, tunnels, exposed roofs, green planting terraces, reservoirs and exterior wall projects. Custom formulas and customized packaging services are offered to meet diverse client demands.
What logistics do we ship through?
We cooperate with multiple mature logistics solutions for global delivery: sea freight, air freight, international express (DHL, FedEx, UPS, TNT) and railway transport. We will select the most cost-effective and stable shipping method based on your order volume, delivery deadline and destination country. Door-to-door delivery service is available upon request.
What are the specifications of your waterproofing products? Can we customize special dimensions?
Specifications vary for different series of our waterproof products. Other specifications and models can be determinedby negotiation between the supplier and the demander.
What is our ordering process?
We adopt the deposit + full balance payment mode for all orders:
A 50% advance deposit is required to arrange raw materials and production after order confirmation.
The remaining full payment must be completed before we arrange delivery of goods.
We accept T/T bank transfer and other negotiable payment terms.
What services are included in the after-sales service?
1、Professional online construction technical support & free technical documents
2、Official waterproof warranty coverage for all our products
3、24-hour fast after-sales reply & long-term supply of matching waterproof auxiliary materials